Product and Customer Lead (AI)

Location: Toronto-based

Company

hirify.global is building an AI-era security and identity layer for hiring to help enterprises distinguish real candidates from fake credentials, impersonation, and synthetic identities.

What you will do

• Work directly with the CEO, CTO, and engineering team on product strategy, execution, and operational rhythm.
• Own the product roadmap and prioritize initiatives that drive growth.
• Work with high-value customers and enterprise accounts to identify pain points and turn them into high-leverage product features.
• Advise the CEO, solve cross-functional problems, and help the business scale.
• Support the growth strategy toward $10M in ARR.

Requirements

• 3–7+ years of experience in growth or product roles.
• Experience building or scaling SaaS products generating millions in revenue.
• Experience with LLMs, agentic workflows, and prompting.
• Strong analytical, operational, written communication, and prioritization skills.
• High emotional intelligence and interest in managing customer relationships.
• Must be based in Toronto.

Nice to have

• Previous experience starting a company.
• Experience building a product or side project with meaningful scale or revenue.

Culture & Benefits

• High-ownership, high-trust, and intense working environment.
• Direct collaboration with the founder and leadership team.
• Meaningful equity.
• Comprehensive health benefits and three weeks of vacation.
• New laptop, work equipment, and company merchandise.

Hiring process

• Email the CEO with answers about the hardest work experience, the effort involved, motivation, and whether it was worthwhile.