Product Manager (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Location: Remote in the United States or at the Austin, TX HQ. Strong preference for Austin candidates. Candidates must be based in the US and cannot reside in Alaska, California, Hawaii, Louisiana, Mississippi, Montana, New Hampshire, North Dakota, Oregon, Pennsylvania, Rhode Island, Vermont, Washington, West Virginia, or Wyoming.
Company
is a high-growth, PE-backed SaaS company providing a risk intelligence and response platform used by more than 4,000 clients to protect people, operations, and assets.
What you will do
- Develop customer and market understanding across security, safety, business continuity, IT, operations, and emergency response personas.
- Own the roadmap and strategy for new AI capabilities, making prioritization and product tradeoffs explicit.
- Partner with Engineering and Design to turn customer problems into specifications, acceptance criteria, milestones, and releasable increments.
- Use Claude Code, Claude Design, Codex, and similar AI development and design tools to build prototypes and validate concepts with customers.
- Define success metrics, analyze product usage and customer outcomes, and use findings to guide prioritization.
- Work with Product Marketing, Sales, Customer Success, and Support on positioning, enablement, training, demos, and launch readiness.
Requirements
- 3+ years of product management experience in B2B enterprise software, including end-to-end ownership of a product or major product area across discovery, delivery, and measurement.
- Experience leading an established or emerging product or major capability and evolving it for changing market needs.
- Prior experience with agentic and/or AI-native products, such as workflow automation, interactive assistants, integration platforms, agentic tooling, or similar products.
- Working understanding of designing AI and LLM-based capabilities into products, including leverage points and required guardrails.
- Systems mindset focused on workflows, dependencies, triggers, and process relationships; strong analytical judgment when information is incomplete or conflicting.
- Advanced written and verbal communication skills, including the ability to communicate technically with Engineering and strategically with executives.
- Comfort with Jira, Confluence, and product analytics software.
- Collaborative, no-ego approach; ability to manage multiple priorities in a fast-moving environment and continue working through ambiguity.
- Energetic, empathetic, and earnest approach with a consistent record of delivering quality work on schedule.
- Familiarity with Agile delivery, APIs, system integrations, and data pipelines.
- Experience with product enablement or go-to-market support.
Nice to have
- Experience in critical event management, emergency communication, security, safety, or business continuity, or experience working with the teams responsible for these areas.
Culture & Benefits
- Mission-driven work focused on keeping people safe and helping organizations maintain business continuity.
- Human-centered, customer-first, collaborative culture with an emphasis on simplicity, accountability, and information sharing.
- Competitive base salary, variable compensation, and a company-wide bonus program.
- Flexible time off, parental leave, company-paid medical, dental, vision, and life insurance, plus a 401(k) with company match.
- Career development through the Learning & Development team, community service opportunities, and employee rewards.
- Access to the downtown Austin office, including a building gym and nearby running trails.
Hiring process
- Applicants must already be authorized to work in the United States without current or future visa sponsorship.
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