Collections Specialist

TL;DR

Collections Specialist (Finance): Managing a portfolio of accounts receivable and overseeing daily collection activities with an accent on resolving payment issues and reconciling customer disputes. Focus on expediting cash collections, researching unapplied payments, and ensuring timely updates to collection records.

Location: Manila, Philippines

Company

A people-first company providing simple, powerful, and secure solutions to help customers accelerate business transformation.

What you will do

• Manage a portfolio of assigned accounts receivable.
• Identify and resolve issues delaying cash collection.
• Meet or exceed assigned collection targets.
• Research and resolve unapplied payments.
• Reconcile customer disputes by reviewing contracts, orders, and invoices.
• Produce and distribute weekly reports on Top Accounts for leadership.

Requirements

• 2-3 years of experience in credit card, cash collections, or accounts receivable.
• Solid understanding of billing, collections, and receivable procedures.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and NetSuite.
• Strong written and verbal communication skills.
• Ability to work extended hours during month-end and quarter-end closing.
• Location: Must be based in Manila, Philippines

Nice to have

• 4-year college degree in accounting, finance, or business management.

Culture & Benefits

• People-first culture focusing on enriching the lives of employees and customers.
• Collaborative, accountable, and empathetic work environment.
• Focus on lasting professional growth within an exceptional team.
• Equal Employment Opportunity employer.