4 дня назад
Collections Specialist
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Collections Specialist: Managing customer accounts and resolving payment requests with an accent on professional communication and empathy. Focus on providing high-quality customer support within a financial services environment.
Location: Must be able to work onsite in Quezon City, Philippines
Company
is a global leader in intelligent operations and transformation, serving over 700 clients across diverse industries with AI-powered solutions.
What you will do
- Communicate professionally with customers to resolve account requests.
- Listen to customer needs and provide empathetic support.
- Adhere to process guidelines while handling collections or mortgage-related inquiries.
- Work effectively within a shifting schedule environment.
Requirements
- Must be a high school graduate (Senior High School for K-12 curriculum).
- Minimum 1 year of experience in Collections or Mortgage services.
- Strong customer service and communication skills.
- Must be willing to work onsite in Quezon City.
- Ability to work on shifting schedules.
Culture & Benefits
- Free HMO coverage for self and dependents from Day 1.
- Structured career path and professional development opportunities.
- Paid leaves and skills training.
- Safe and supportive work environment.
Hiring process
- Visit the Career Hub onsite (Mon-Fri, 9 AM - 4 PM) with CV and IDs.
- Virtual processing available via Zoom (Mon-Fri, 10:30 AM - 4 PM).
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