Enterprise Account Manager Team Lead (SaaS)

TL;DR

Enterprise Account Manager Team Lead (SaaS): Leading and empowering a team of Enterprise Account Managers to maximize retention and unlock strategic growth for high-value corporate accounts with an accent on complex contract renegotiations and C-level stakeholder management. Focus on driving revenue amplification through upselling/cross-selling and optimizing team performance metrics like NDR and GRR.

Location: Hybrid (Barcelona, Spain)

Salary: €40,000 – €50,000

Company

hirify.global is building the leading AI Business Management Software to centralize HR, Finance, Talent, Operations, and IT workflows for companies of all sizes.

What you will do

• Lead and empower a dedicated team of 6-8 Enterprise Account Managers, fostering a culture of ownership and high performance.
• Design and execute strategies to maximize retention and drive expansion (upselling/cross-selling) within the top-tier client portfolio.
• Oversee complex contract renewals, multi-year renegotiations, and commercial structuring for high-value accounts.
• Guide the team in navigating complex corporate structures and building relationships with C-Level executives and Procurement heads.
• Participate in steering committees, critical business reviews (QBRs), and crisis management for key accounts.
• Collaborate with Product and Engineering teams to translate customer insights into platform evolutions.

Requirements

• Spanish: Expert speaker required.
• English: Fluent (C1) required.
• Proven experience managing individual contributors in an Enterprise Customer Success or Account Management team within a SaaS environment.
• Strong track record in contract renegotiations, procurement processes, and managing C-Suite stakeholders.
• Analytical mindset with the ability to use data insights to drive business decisions.
• Ability to thrive in a fast-paced, startup environment.

Culture & Benefits

• Private health insurance through Alan.
• Health and wellness memberships via Wellhub (gyms, pools, classes).
• Expense management benefits via Cobee.
• Language classes and food discounts with Nora.
• Pet-friendly office with complimentary breakfast and organic fruit.
• Multicultural and high-growth work environment.