Strategic Account Manager (Fintech)

TL;DR

Strategic Account Manager (Fintech): Leading mid-market and enterprise accounts in the grocery vertical with an accent on platform education, retention, and expansion. Focus on interpreting raw account data to build performance reports and maintaining high-level relationships with senior executives.

Location: Must be based in the U.S. Hybrid attendance required if based in Washington, D.C., Austin, Chicago, or NYC.

Compensation: $140,000 – $152,000 base salary + commissions + equity.

Company

hirify.global is a retail technology platform that uses profit measurement and attribution to provide value to consumers and measurable profit to brick-and-mortar businesses.

What you will do

• Manage the full lifecycle of retailer partnerships from onboarding to long-term account management.
• Improve account retention through platform education and data-driven insights.
• Identify and close expansion opportunities and contract renewals.
• Lead monthly account reviews and create performance reports, case studies, and white papers.
• Maintain account health across client organizations, including senior executive stakeholders.
• Collaborate with internal analytics, product, marketing, and operations teams to ensure retailer success.

Requirements

• Must be based in the U.S.
• 10+ years of client-facing experience, including 7+ years in enterprise technology.
• Bachelor's degree required.
• Proven track record of exceeding retention and growth targets.
• Strong analytical skills with the ability to translate data into compelling stories.
• Ability to travel up to 20%.

Nice to have

• Experience working within the grocery industry.
• Experience with two-sided marketplaces.

Culture & Benefits

• Medical, dental, and vision coverage starting on Day 1.
• 401(k) program and equity (ISOs).
• Unlimited PTO, 10 paid federal holidays, and an annual week-long Winter Break.
• Family planning programs and paid parental leave.
• Learning and Development stipend.
• Flexible work environment with lunch reimbursement for in-office employees.