Manager Of Development And Automation (AI)

TL;DR

Manager of Development and Automation (AI): Driving automation, systems integration, and AI-enabled workflows to reduce operational friction and scale efficiency across internal and client environments with an accent on operational strategy and scalable automation. Focus on building an automation roadmap, deploying AI tools, and streamlining service desk and client lifecycle workflows.

Location: Remote (USA)

Salary: $120,000–$140,000 Annually

Company

hirify.global is a fast-paced, people-first Managed Service Provider (MSP) focused on innovation, efficiency, and practical solutions.

What you will do

• Own and execute the automation and integration roadmap for both internal operations and client environments.
• Identify manual processes and convert them into scalable automations to improve productivity and reduce friction.
• Build and deploy workflow automations, system integrations, and AI-enabled solutions.
• Develop reporting dashboards and metrics to improve operational visibility and decision-making.
• Streamline core workflows including service desk, ticketing, onboarding/offboarding, and billing.
• Evaluate and implement AI tools that provide clear business or client value.

Requirements

• 5+ years of experience in automation, systems integration, DevOps, or technical operations.
• 2+ years of experience leading AI or automation initiatives.
• Experience working within an MSP, SaaS, or other multi-client service environments.
• Hands-on expertise with Microsoft stack (M365/Azure), PowerShell, Power Platform, and APIs.
• Proficiency with reporting tools (e.g., Power BI) and a solid understanding of data structures.
• Must be based in the USA (based on provided benefits and location).

Culture & Benefits

• Comprehensive insurance package including medical, dental, life, and long-term disability.
• Financial perks such as 401k match, FSA, and HSA options.
• Focus on well-being with generous paid time off and mental health days.
• Support for professional growth via paid certification assistance.
• A collaborative, ego-free culture that values autonomy and innovation over bureaucracy.