Programming Coordinator

TL;DR

Programming Coordinator (Media Operations): Coordinate day-to-day publication and order management for NBCU content across secondary distribution platforms and third-party clients, with an accent on accurate, reliable, and timely digital supply chain delivery. Focus on troubleshooting workflow issues, tracking ingest status, and managing media asset processing across multiple media asset management systems while supporting 24/7 operational needs.

Location: 30 Rockefeller Plaza, New York, NY 10111, USA

Salary: USD 50,000–60,000 yearly

Company

hirify.global is a global media and entertainment company creating and distributing content across film, television, streaming, and theme parks.

What you will do

• Serve as a liaison across departments to ensure seamless delivery of content to distribution outlets.
• Support brand/client engagement for day-to-day publication, acting as an escalation point for programming changes, content issues, revisions, and special requests.
• Maintain operational rigor across the digital supply chain from inbound delivery to outbound deliveries to multiplatform partners.
• Process and deliver features, trailers, and episodic content using multiple media asset management systems.
• Research content availability, assist with backfill, track ingest status, and provide updates to stakeholders.
• Troubleshoot workflow issues, participate in daily/weekly meetings, and provide regular order updates with escalation as needed.

Requirements

• High School Diploma and relevant certification or Associate's Degree in Media/Communications, or equivalent experience in broadcast, digital, or post production.
• Solid understanding of television production and broadcast operations, and/or news/sports/entertainment technical production requirements.
• Flexible schedule required, including weekends, nights, and holidays (with notice) to meet 24/7 operational needs.
• Ability to work under pressure with strong attention to detail.

Nice to have

• 1+ years client-facing customer service experience.
• 1+ years experience with strong computer skills, communication (verbal & written), and facilitation.
• Experience in a fast-paced environment with troubleshooting and process skills.
• Experience with a media asset management system.
• Bachelor's or 2-year degree in Communications or Media.

Culture & Benefits

• Hybrid schedule: contribute from the office a minimum of four days per week; in-office requirements may change.
• 24/7 operational environment with flexible coverage for late deliveries and occasional shift/date coverage for events and holidays (advanced notice when possible).
• Work with internal and external digital media partners, 24/7 support teams, Advanced Media Products, and Engineering.