3 дня назад
Senior Account Manager (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Account Manager (AI): Managing and growing high-value client accounts for an AI-powered marketing analytics platform with an accent on strategic relationships, retention, and account expansion. Focus on delivering actionable client insights, resolving account risks, and collaborating with product, sales, and marketing teams to shape client success and product development.
Location: Copenhagen; hybrid and remote options available
Company
provides an AI-powered marketing analytics platform that helps clients maximize the value of their marketing data.
What you will do
- Manage and grow a portfolio of high-value and enterprise client accounts.
- Build long-term relationships with decision-makers and stakeholders.
- Act as the primary contact for client communication, support, and strategy.
- Identify upselling, cross-selling, retention, and account expansion opportunities.
- Partner with product, sales, and marketing teams to deliver client success.
- Monitor account health, resolve issues proactively, conduct business reviews, and share feedback for product development.
Requirements
- Bachelor’s degree in Business, Marketing, or a related field, or equivalent experience.
- 4+ years of experience in account management, customer success, or B2B SaaS.
- Proven experience managing enterprise or high-value client relationships.
- Strong communication, negotiation, relationship-building, analytical, and organizational skills.
- Experience with CRM tools such as Salesforce, HubSpot, or similar.
- Demonstrated success in driving account growth and retention while managing multiple priorities.
Culture & Benefits
- Flexible working hours with hybrid and remote work options.
- Competitive salary with performance-based incentives.
- Professional development budget for training, certifications, and conferences.
- Generous paid time off and company holidays.
- Collaborative, ambitious, and growth-focused team culture.
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