Cooling Customer Engineer (HVAC)

TL;DR

Cooling Customer Engineer (HVAC): Performing installation, commissioning, and emergency service on Liebert cooling products with an accent on technical troubleshooting and system maintenance. Focus on ensuring customer satisfaction through first-time fixes, adhering to safety protocols, and maintaining high operational standards in the field.

Location: Must be based in Ashburn, VA, United States

Company

hirify.global is a global provider of critical digital infrastructure and continuity solutions, designing and servicing products that keep the world connected.

What you will do

• Perform installation, commissioning, and scheduled maintenance on Liebert cooling equipment.
• Provide on-site and phone technical support to resolve customer equipment issues.
• Implement field change notices and safety bulletins according to company guidelines.
• Maintain accurate documentation for timecards, expenses, and service tickets.
• Manage individual inventory and company property including test equipment and vehicles.
• Ensure high customer satisfaction rates by striving for first-time fixes on all service calls.

Requirements

• Must be legally authorized to work in the United States without sponsorship.
• High School Diploma, G.E.D., or equivalent HVAC certificate program degree.
• Basic electrical knowledge and familiarity with electrical/electronic test equipment.
• Ability to read and interpret electrical line diagrams and blueprints.
• Valid driver’s license and ability to perform physical tasks including lifting up to 75 lbs.
• Willingness to work flexible schedules including weekends, evenings, and holidays.

Culture & Benefits

• Commitment to core principles: Safety, Integrity, Respect, Teamwork, and Diversity & Inclusion.
• Opportunities for professional development and continuous learning.
• Global reach with a high-performance culture focused on innovation and operational excellence.
• Comprehensive support for qualified employees with disabilities.