Client Manager II (Employee Benefits)

Location: United States; a valid unrestricted Life and Disability License in California, a valid driver’s license, dependable transportation, office work, and regular travel to client sites are required.

Base salary: $60,000–$128,000 annually. A second stated base salary range is $64,700–$120,400 annually. Performance-based incentives may also apply.

Company

hirify.global provides client services related to employee health and welfare benefit programs.

What you will do

• Develop client benefit strategies, marketing approaches, plan designs, and recommendations based on organizational needs and feedback.
• Negotiate with health insurance carriers using claims history, client trends, underwriting expertise, and premium analysis.
• Manage renewals, Open Enrollment, annual timelines, client meetings, and benefit communication campaigns.
• Coordinate multiple vendors and carriers during benefit package installation, resolving systems and implementation issues.
• Manage client accounts with minimal supervision, track deadlines, maintain documentation, and monitor potential errors and omissions concerns.
• Support service-team development by assessing capabilities, delegating tasks, and recommending training.

Requirements

• 5–7 years of experience servicing group health and benefits sales or service at a brokerage or carrier, including at least 3 years servicing large client groups of 50 or more lives at a brokerage.
• Strong knowledge of employee health insurance carriers, plan design, benefit costs, and premium-rate factors.
• Progressively responsible client service experience and strong written and verbal communication skills.
• Bachelor’s degree strongly preferred.
• Valid unrestricted Life and Disability License in California and continuing education compliance required.
• Proficiency with Microsoft Word, Excel, and PowerPoint, including tables, charts, graphs, pivot tables, and formulas.

Culture & Benefits

• Health and welfare benefits.
• Tuition assistance and employee assistance programs.
• 401(k) savings and other retirement programs.
• Domestic partnership benefits, career mobility, employee network groups, and volunteer opportunities.
• Office-based work with regular client-site travel, occasional 2–3 night out-of-town stays, and extended hours during peak workload periods.