Client Manager EHB (Employee Health & Benefits)

Location: Rockville, Maryland, United States; hybrid work with a minimum of 3 days in the office each week. Permanent and ongoing legal authorization to work in the U.S. without current or future sponsorship is required.

Base salary: $64,700–$120,400 per year, plus potential performance-based incentives.

Company

hirify.global Agency provides business insurance, employee health and benefits, retirement, and private client insurance solutions through a local-consultant service model supported by Marsh’s global resources.

What you will do

• Manage employee health and benefits client accounts and deliver client service.
• Resolve complex claims, billing, and eligibility issues while keeping benefits consultants informed.
• Develop market strategy, request benchmarking data, gather RFP documents, and identify negotiation opportunities.
• Drive carrier negotiations and oversee technology implementations supporting the client experience.
• Prepare presentations, meeting agendas, and plan documents, and coordinate client enrollment.
• Collaborate with compliance resources, guide client strategy, and engage with decision-makers.

Requirements

• Bachelor’s degree or equivalent work experience.
• At least 3 years of Benefits or HR experience.
• Working knowledge of risk management techniques, including employee health and benefits markets and marketing techniques.
• Deep understanding of funding mechanisms and the ability to share knowledge with diverse stakeholders.
• Advanced knowledge of Microsoft Outlook, Word, Excel, and PowerPoint.
• Permanent and ongoing U.S. work authorization without the need for sponsorship now or in the future.

Nice to have

• 3–6 years of experience in the insurance broker space; 5–7 years is strongly desired.
• Life & Health License or the ability to obtain one within 90 days.

Culture & Benefits

• Inclusive and flexible work environment focused on colleague well-being and meaningful work.
• Generous time off, including personal and volunteering time.
• Tuition reimbursement and professional development opportunities.
• Charitable contribution matching programs and stock purchase opportunities.
• Health and welfare benefits, 401(k) savings, retirement programs, and employee assistance programs.