Employee Benefits Service Account Executive

Location: Hybrid role based in Grand Rapids, Michigan; Troy, Ohio; or Toledo, Ohio, with regional travel and occasional nationwide travel required.

Company

hirify.global is a large insurance brokerage and consulting firm providing risk management and employee benefits solutions through a nationwide network of offices.

What you will do

• Manage a complex book of employee benefits business involving multiple funding arrangements, advanced contract structures, and customized plan designs.
• Serve as the primary client and carrier liaison, building relationships and delivering proactive service to retain and grow accounts.
• Lead renewals by analyzing utilization results and negotiating terms, conditions, and pricing with carriers.
• Provide guidance on ERISA, COBRA, FMLA, Form 5500 reporting, Health Care Reform, contract interpretation, and billing issues.
• Prepare and oversee client deliverables, communications, reports, meetings, training content, and peer reviews.
• Develop proactive client strategies, support cross-selling, and coordinate internal technical resources.

Requirements

• At least 6 years of experience in employee benefits or a related industry.
• Strong practical knowledge of employee benefit plan design, funding arrangements, and compliance requirements.
• Active Life and Disability insurance license or ability to obtain one within 4 months of employment.
• Exceptional communication, negotiation, presentation, judgment, prioritization, and attention-to-detail skills.
• Proficiency with Microsoft Office and internet-based applications.
• Bachelor’s degree and prior client service experience are preferred.

Culture & Benefits

• Competitive pay, incentives, and employer-sponsored health, dental, vision, wellness, disability, and life insurance programs.
• 401(k), flexible spending accounts, health savings accounts, paid time off, paid family leave, and paid holidays.
• Professional development, employee recognition programs, wellness resources, and associate scholarships.
• Community engagement, environmental sustainability, and diversity and inclusion initiatives.