D365 F&O Support Analyst (ERP)

TL;DR

D365 F&O Support Analyst (ERP): Providing day-to-day support, troubleshooting, and user training for the D365 F&O environment within a manufacturing business with an accent on system stability and operational efficiency. Focus on resolving ERP-related issues, managing security roles, and optimizing day-to-day operations across Finance, Supply Chain, and Operations modules.

Location: On-site in Tinley Park, Illinois (USA). Must be able to drive.

Salary: Up to $100,000 base + 10% annual bonus

Company

hirify.global is a global leader in Microsoft Technology, Web, Mobile, and Software Development recruitment.

What you will do

• Provide day-to-day support and troubleshooting for D365 F&O users.
• Train end users and create comprehensive documentation and user guides.
• Monitor system performance and resolve ERP-related technical issues.
• Manage user access, security roles, and permissions.
• Test D365 F&O updates, enhancements, and new functionality.
• Collaborate with Finance, IT, Supply Chain, and Operations teams to recommend process improvements.

Requirements

• 1–3 years of experience supporting Microsoft Dynamics 365 Finance & Operations (D365 F&O).
• Knowledge of Finance, Supply Chain, Operations, or Sales modules.
• Strong troubleshooting and problem-solving abilities.
• Familiarity with SQL, Power BI, or Power Apps.
• Must be based in or able to commute to Tinley Park, Illinois.
• Must have the ability to drive.

Nice to have

• ERP implementation or upgrade experience.
• Knowledge of manufacturing, finance, or supply chain processes.
• Experience with VB, C#, ServiceNow, or Jira.
• Microsoft Dynamics certifications.

Culture & Benefits

• Competitive base salary with an annual performance bonus.
• Opportunity to work within a well-established manufacturing business.
• Flexible on-site arrangement after the initial 90-day onboarding period (moving from 5 to 4 days onsite).