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Technical Service Manager (Dairy)

Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
China
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Technical Service Manager (Dairy): Developing regional customer accounts and delivering sales and technical support for dairy-related food-industry products in China with an accent on customer service, order coordination, technical documentation, and cross-functional collaboration. Focus on managing B2B relationships, resolving fulfillment issues, coordinating commercial execution, and driving profitable regional growth.

Location: Beijing UBP and Zhangjiang, Shanghai, China

Company

hirify.global develops science-based solutions across nutrition, health, beauty, food, and sustainable products.

What you will do

  • Provide sales and technical support for regional customers and key accounts.
  • Prepare product technical documentation, specifications, and supporting materials.
  • Monitor customer orders from placement through fulfillment and resolve issues promptly.
  • Manage customer accounts and follow up on orders to maintain business continuity.
  • Develop customer relationships across regional markets, including Northwest China, Guangdong, and small to medium-sized customers.
  • Collaborate with sales, customer service, supply chain, application development, marketing, and other internal functions.

Requirements

  • Master’s degree or equivalent professional experience.
  • 10+ years of successful B2B sales experience in the food industry, ideally in beverages and related categories.
  • Experience with sales execution, project management, and pipeline development.
  • Strong customer relationship management, stakeholder management, collaboration, and influencing skills.
  • Strategic, results-oriented, financially aware, and commercially analytical mindset.
  • Ability to work across diverse functions, cultures, and geographies and support talent development through coaching.

Culture & Benefits

  • Prescribed wages and benefits.
  • Training in application technology and sales skills.
  • Access to relevant company information and advice on new work methods.
  • Opportunity to learn about internal laboratory work.
  • Cross-business-unit development opportunities.
  • Inclusive culture with equal opportunity and support during the application process.

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