Claims Administrator (Insurance)

TL;DR

Claims Administrator (Insurance): Managing back-office processing of motor insurance claims and technical coordination with an accent on payment administration and data management. Focus on resolving customer complaints, managing bordereaux, and ensuring compliance with UK insurance standards.

Location: Hybrid (Manchester, United Kingdom)

Company

hirify.global is a tech-driven motor insurance provider that utilizes data to rethink insurance experiences, currently expanding its presence in the UK and Spain.

What you will do

• Handle digital and written processing of claims, reviews, and case investigations to ensure fair outcomes.
• Coordinate administration between claims handlers, field engineers, and approved repairers, including tracking repair milestones.
• Monitor payment requests, approve transactions, and maintain internal financial logs and supplier bordereaux.
• Manage internal databases to ensure all documentation, invoices, and technical notes comply with UK standards.
• Perform varied back-office administrative tasks to ensure the efficiency of the UK claims operations.

Requirements

• Proven experience in a fast-paced administration or data-processing role.
• Strong ability to manage digital workflows and execute a variety of administrative tasks accurately.
• Proficiency with standard office software and a quick ability to learn internal database systems.
• Excellent organizational skills and high attention to detail when reviewing reports and invoices.
• Must be based in Manchester, UK for a hybrid work arrangement.

Culture & Benefits

• Hybrid working model combining home and office days.
• Access to tailored growth plans, mentorship, and professional learning resources.
• Private healthcare, gym discounts, and comprehensive wellbeing programs.
• Mental health support and a focus on an empowering work environment.
• Inclusive culture that celebrates uniqueness and diverse perspectives.