Patient Care Coordinator (Medical)

TL;DR

Patient Care Coordinator (Medical): Managing patient scheduling, insurance verification, and front-office operations for an audiological clinic with an accent on patient experience and clinical support. Focus on coordinating care between patients and professionals, ensuring HIPAA compliance, and maintaining clinic efficiency.

Location: Onsite in McMurray, PA, United States

Salary: $20.00-22.00 per hour

Company

hirify.global is a global leader in hearing health, developing innovative solutions from hearing aids to cochlear implants to improve human connection.

What you will do

• Manage patient scheduling, greet visitors, and conduct outbound calls for follow-up consultations.
• Perform insurance benefit checks and obtain necessary authorizations for patients.
• Handle patient intake forms, maintain medical files, and process payments.
• Coordinate equipment repairs and manage clinic inventory and supply orders.
• Prepare bank deposits and submit daily financial reports.
• Assist with logistics and planning for monthly community outreach events.

Requirements

• High School Diploma or equivalent; Associates degree is preferred.
• Must be able to work onsite in McMurray, PA.
• Required previous experience in customer service.
• 2+ years of experience in a healthcare environment is preferred.
• Proficiency in Microsoft Office, Outlook, and knowledge of HIPAA regulations.
• Experience with EMR/EHR systems is a plus.

Culture & Benefits

• 401K plan with company match.
• Comprehensive Medical, Dental, and Vision insurance.
• Free hearing aids for employees and discounts for qualified family members.
• Paid Time Off (PTO), holiday time, and one floating holiday per year.
• Consistent schedule with no nights or weekends.
• Legal Shield and Identity Theft Protection.