Senior Analyst, Engagement Analytics (Healthcare)

TL;DR

Senior Analyst, Engagement Analytics (Data Analytics): Building the analytical infrastructure to understand and improve mid and lower-funnel conversion performance with an accent on conversion rates, attribution frameworks, and operational KPIs. Focus on quantifying funnel drop-offs, developing measurement frameworks from scratch, and translating data into actionable recommendations for leadership.

Location: Hybrid (3x per week in office) in Dallas, TX or New York, NY

Salary: $100,000 – $115,000 base + 10-15% bonus

Company

hirify.global is a specialty care platform connecting people with top specialists for surgery and cancer care to deliver high-quality care with significant cost savings.

What you will do

• Measure mid and lower funnel conversion from member identification to case completion.
• Develop and maintain BI dashboards in Tableau or Power BI to visualize conversion rates and drop-off points.
• Build attribution frameworks connecting operational interventions to conversion outcomes.
• Analyze agent productivity and define KPIs for member services and operations leadership.
• Translate analytical findings into structured recommendations for executive audiences.
• Leverage AI tools to automate recurring reporting tasks and accelerate analytical outputs.

Requirements

• 3-5 years of experience in analytics focusing on funnels, conversion, or operations performance.
• Strong SQL skills for building complex queries and navigating large relational datasets.
• Proficiency in Tableau, Power BI, or similar BI tools for dashboard creation.
• Experience with Python for data manipulation and analysis.
• Proven ability to define and build measurement frameworks from scratch.
• Must be based in or able to work from Dallas, TX or New York, NY (Hybrid 3x/week).

Nice to have

• Experience in healthcare, member services, or consumer-facing platforms.
• Familiarity with CRM data (Salesforce or similar).
• Background in attribution modeling or multi-touch analysis.
• Experience working in early-stage or newly formed teams.
• Comfort leveraging AI-assisted tools like Copilot, Claude, or LLM workflows.

Culture & Benefits

• Comprehensive health insurance including Medical, Dental, and Vision.
• 401k with company match.
• Paid Time Off and Paid Parental Leave.
• Short- and long-term disability and life insurance.
• Opportunity to be a founding member of a new analytics function.