Finance Operations Specialist

TL;DR

Finance Operations Specialist: Managing end-to-end billing processes and revenue operations with an accent on data integrity, process optimization, and cross-functional collaboration. Focus on streamlining the quote-to-cash lifecycle, implementing system enhancements, and leveraging AI to drive operational scalability.

Location: Must be able to work in a hybrid format with weekly attendance at the St. Gallen office, Switzerland.

Company

hirify.global is a SaaS company providing a brand management platform that helps teams build and maintain consistent brand experiences.

What you will do

• Own key billing processes including subscription management, invoicing, and dunning.
• Serve as an operational partner for commercial teams regarding pricing, quoting, and deal structuring.
• Manage customer operational requests related to purchase orders, payment methods, and billing inquiries.
• Analyze existing workflows to recommend improvements that increase efficiency and reduce manual effort.
• Lead recurring operational reviews and data validation to ensure accuracy in the quote-to-cash process.
• Contribute to cross-functional projects involving system enhancements, automation, and AI implementation.

Requirements

• Must be able to work in a hybrid format with weekly attendance at the St. Gallen office.
• 2-3 years of experience in Finance Operations, Revenue Operations, Accounting, or Business Operations.
• Experience with customer-facing financial processes such as billing, invoicing, or order management.
• Advanced proficiency in Excel or Google Sheets.
• Fluent English proficiency required.
• Strong analytical and problem-solving skills with a focus on process improvement.

Nice to have

• Experience with billing and ERP platforms such as Zuora, NetSuite, or Salesforce.
• German language skills.
• Practical experience using AI tools to improve work efficiency.

Culture & Benefits

• Collaborative environment working across Legal, Revenue Operations, Sales, and Customer Success teams.
• Focus on process optimization and establishing best practices for scaling.
• Opportunity to work on automation and AI-driven operational projects.