Account Director (NSW Government)

TL;DR

Account Director (NSW Government): Managing and growing a portfolio of State Government clients in New South Wales with an accent on executive relationship building, revenue growth, and profitable delivery across telco, ICT, cyber, CX/EX, and managed services. Focus on leading complex enterprise engagements, strengthening governance and forecasting accuracy, and securing new business through co-creation and procurement influence.

Location: Macquarie Park, NSW

Company

hirify.global is an Australian telecommunications company delivering mobile, broadband, and digital solutions.

What you will do

• Deliver against TCVPOM, Mobile Adds (NA), and revenue targets while maintaining pipeline coverage.
• Develop and execute account plans to drive acquisition, retention, and growth outcomes.
• Strengthen governance across focus accounts to ensure structured execution and accountability.
• Identify, prioritize, and progress major pursuit opportunities with executive engagement.
• Maintain forecast accuracy, CRM data quality, and compliance completion across requirements.
• Drive recognition and engagement to support customer satisfaction and operational excellence.

Requirements

• 10+ years of relationship sales experience in IT/Telecommunications, with a proven track record of long-term partnerships and strategic account growth.
• Proven ability to develop and execute strategic business plans aligned to customer and organizational objectives.
• Leadership experience across direct and matrixed teams, driving alignment, collaboration, and performance outcomes.
• Strong network within the NSW ICT community to create opportunities and strengthen market presence.
• Ability to deliver consistent sales growth through acquisition strategies and expanding market share.
• Experience building and sustaining customer loyalty in relationship-led environments.

Culture & Benefits

• Flexible working arrangements with opportunities to work three days in the office and two days remote or from home.
• Competitive remuneration, employee discounts, and an $80 monthly credit plus discounts with retail partners.
• Competitive leave policies including additional “Connected” days and paid parental leave up to 16 weeks.
• Development support via hirify.global U micro-credentials developed with La Trobe and Macquarie Universities.
• Wellbeing support with free access to counselling and support services 24/7.
• On-site campus facilities including childcare, gym, and free hirify.global bus from Macquarie University Metro Station.

Hiring process

• Application review with an inclusive recruitment process and accessibility support available if needed.