Sr. Director, Revenue Operations

TL;DR

Sr. Director, Revenue Operations (Revenue Cycle Management): Own end-to-end revenue cycle performance and value recognition for hirify.global’s CPS business with an accent on revenue conversion, billing integrity, and contract/SLA performance. Focus on designing scalable revenue cycle processes, governing revenue integrity and compliance (including HIPAA/CMS), and driving measurable improvements in AR days, denial rates, and net revenue realization.

Location: Remote - US

Company

hirify.global is a healthcare intelligence company providing an AI-powered platform and expertise to help health plan clients maximize financial outcomes and reduce healthcare costs.

What you will do

• Design, implement, and continuously improve end-to-end revenue cycle processes from service delivery through final payment collection.
• Lead revenue performance cadence with Finance and Operations; drive forecasting support and monitor KPIs (AR days, denial rates, clean claim rates, cash collections).
• Establish and govern revenue integrity programs, including audits and proactive controls to prevent underpayments, overbilling, and revenue leakage.
• Oversee invoicing workflows (generation, delivery, reconciliation, and dispute resolution) and evaluate technology to reduce manual errors.
• Own contract management for CPS segments, including SOW focus, centralized contract repository accuracy, and SLA compliance tracking/escalation.
• Partner with Growth/Sales, Client Success, and Finance on pricing strategy, deal sign-off support, and client value recognition reporting.

Requirements

• 10+ years of progressive revenue cycle management experience, including at least 5 years in a senior leadership role.
• Demonstrated expertise across RCM, revenue integrity, contract management, and pricing.
• Deep knowledge of payment integrity and health plan operations.
• Proven track record improving AR days, denial rates, and net revenue realization.
• Strong financial acumen to translate complex data into strategic recommendations.
• Experience managing cross-functional teams of 20+ professionals.

Nice to have

• Master’s degree (MBA, MHA, or equivalent).
• Relevant certifications (CHFP, CRCR, CPC).
• Background in SaaS, healthcare technology, or multi-site service organizations.
• Familiarity with health plan contracting and payment integrity KPIs/metrics.

Culture & Benefits

• Use AI-driven technology capabilities to optimize revenue operations processes, reporting, and analysis.
• Accountability-focused culture with continuous improvement and data-driven decision-making.
• Regular performance reviews, coaching, and team development.
• Collaboration across Finance, Legal, Growth/Sales, Client Success, and Operations to drive operational excellence.

Hiring process

• Interviews with cross-functional leadership to assess revenue cycle, integrity, and contract/SLA ownership experience.
• Evaluation of measurable outcomes (AR days, denial rates, cash collections, and net revenue realization) and leadership scope.