Senior Staff Engineer

TL;DR

Senior Staff Engineer (Ruby on Rails/TypeScript, React): Technical leadership and hands-on development for the Channels division, bridging the customer-facing dashboard with delivery engines and evolving shared foundations for message lifecycle delivery. Focus on architectural direction, end-to-end delivery across multiple teams, reliability/operability improvements, and building foundational frameworks that accelerate engineering velocity.

Location: New York City

Salary: $208,000–$349,655/year (expected On Target Earnings (OTE): $232,000–$390,000/year)

Company

hirify.global is a customer engagement platform that helps brands deliver personalized experiences across channels.

What you will do

• Partner on the technical vision and quality bar for the division; define best practices and drive resolution of persistent quality and technical debt.
• Lead large, ambiguous end-to-end projects across multiple teams (problem framing, design docs, implementation, rollout, and operational support).
• Support maturing channels by evolving stacks to handle more sophisticated marketing use cases with flexible, robust primitives.
• Mentor engineers through code review, architecture review, and pairing; translate technical debt into business risk.
• Champion reliability and operability by improving observability and error handling across dashboard and delivery layers; advocate for incremental rollouts.
• Write code to design and build foundational systems and frameworks used across the organization.

Requirements

• 10+ years of software engineering experience, including meaningful time as a technical leader influencing multiple teams or complex product systems.
• Comfort working across the full stack with experience in Ruby on Rails and proficiency in modern frontend environments (TypeScript, React) used by customers.
• Experience designing and shipping foundational infrastructure (frameworks, libraries, or platform services used by many engineers).
• Strong architectural judgment and ability to make technical bets that support a maturing product suite.
• Effective communication and mentoring skills; ability to drive consensus and deliver with minimal direction in high ambiguity.

Culture & Benefits

• Hybrid ways of working.
• Flexible paid time off and comprehensive medical, dental, vision, life, and disability benefits.
• Retirement and Employee Stock Purchase Plans; equity grants (RSUs) as part of Total Rewards.
• Professional development support including a yearly learning stipend.
• Retirement and Employee Stock Purchase Plans; family services including equal paid parental leave and fertility benefits.
• Collaborative, transparent culture recognized as a Great Place to Work®.

Hiring process

• Interview process includes evaluation of technical leadership, architecture/quality judgment, and ability to deliver end-to-end in ambiguity.
• Offer includes Total Rewards details and benefits plan specifics based on location.