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Associate / Sr. Associate - Operations (Insurance)

Формат работы
onsite
Тип работы
fulltime
Грейд
junior/middle
Английский
b2
Страна
Malaysia
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:
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TL;DR
Associate / Sr. Associate - Operations (Insurance): Managing insurance claims, technical documentation, and underwriting transactions with an accent on operational accuracy and stakeholder communication. Focus on ensuring efficient process execution within approved guidelines and agreed timeframes.

Location: Must be based in Kuala Lumpur, Malaysia (Onsite)

Компания

hirify.global is a leading Business Process Management (BPM) company providing digital-led transformational solutions across 10 industries for over 400 global clients.

Что делать

  • Manage customer claims queries, concerns, and monitoring within the Claims Processing team.
  • Prepare insurance documents such as debit/credit notes and premium notes in the Technical Processing team.
  • Process client transactions accurately and communicate via email in the Underwriting team.
  • Ensure all processes are carried out efficiently within approved guidelines and timeframes.
  • Liaise with various stakeholders and brokers to maintain operational excellence.

Требования

  • Must be based in or able to work onsite in Kuala Lumpur, Malaysia.
  • Diploma or equivalent educational qualification.
  • For Associate role: Fresh graduates are welcome to apply.
  • For Sr. Associate role: Minimum 1 year of experience in Customer Service, Insurance, or Finance.
  • English proficiency required; additional language skills (Malay, Mandarin, Cantonese, Japanese) are preferred.

Культура и преимущества

  • Opportunity to work with a global leader in Business Process Management.
  • Exposure to diverse industries including Insurance, Banking, and Finance.
  • Professional development within a large-scale corporate environment.
  • Collaborative team structure supporting operational excellence.

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