GDS Travel And Sales Account Specialist

TL;DR

GDS Travel And Sales Account Specialist (GDS/Travel/Sales): Communicating with customers professionally and handling specific requests according to process guidelines with an accent on empathy, active listening, and solution delivery. Focus on supporting travel-related customer needs while meeting sales and BPO performance expectations in an onsite, shifting-schedule environment.

Location: G/F Tera Tower, Bridgetowne Libis, Quezon City, NCR, ph

Company

hirify.global (part of Capgemini) provides intelligent operations and transformation services powered by AI platforms and analytics.

What you will do

• Communicate with customers professionally and provide solutions for specific requests following process guidelines.
• Listen attentively to customer needs and demonstrate empathy during customer support interactions.
• Support travel account requests and customer inquiries using GDS experience.
• Handle sales-related responsibilities as part of a BPO sales account role.

Requirements

• High school graduate with at least 1 year of GDS experience.
• Preferably experience with travel accounts.
• College graduate with at least 1 year of BPO sales experience.
• Good customer service skills.
• Willing to work onsite and on shifting schedules.
• Can start ASAP.

Culture & Benefits

• Free HMO coverage from Day 1, including dependents.
• Paid leaves, annual appraisal, and skills training opportunities.
• Structured career path with internal progression opportunities.
• Safe work environment.

Hiring process

• Submit education proofs at the time of joining/offers.
• Interviews and onboarding aligned to ASAP start availability.