Carrier Relations Specialist (Voice)

TL;DR

Carrier Relations Specialist (Voice): Managing partnerships with mobile operators and SMS aggregators to optimize voice and messaging business with an accent on cost, quality, and routing performance. Focus on negotiating agreements, analyzing traffic data, and expanding global coverage to drive business growth.

Location: Singapore

Company

hirify.global is a global provider of cloud communications and customer experience solutions that empower teams to make smarter decisions and drive business impact.

What you will do

• Manage and nurture partnerships with carriers, mobile operators, and SMS aggregators.
• Negotiate to ensure optimal cost, quality, and reliability in assigned territories.
• Monitor and analyze traffic performance to optimize routing and delivery worldwide.
• Collaborate with the wholesale team to manage bilateral relationships.
• Work with sales teams to identify opportunities and build new destinations.
• Provide market intelligence on regulations, trends, and competition.

Requirements

• Experience in international telecommunications carrier relations.
• Competent knowledge of the international and regional A2P messaging market.
• Strong analytical and problem-solving skills.
• Ability to work effectively with cross-functional global teams.
• Hands-on experience in closing deals and managing ongoing partnerships.
• Ability to forecast and execute go-to-market strategies.

Culture & Benefits

• Opportunity to work in a global, collaborative environment.
• Focus on professional growth and business impact.
• Commitment to equal employment opportunities and inclusive workplace practices.