Bilingual Social Manager (Automotive)

TL;DR

Bilingual Social Manager (Automotive): Managing social engagement and community growth for a leading luxury automotive brand with an accent on brand voice consistency and real-time engagement. Focus on identifying emerging sentiment, crafting authentic responses, and translating community insights into content strategy.

Location: Hybrid (Montreal or Toronto, Canada) — office attendance average 4 days a week

Salary: $45,000 — $95,000 CAD

Company

hirify.global is a leading creative agency part of WPP, combining brand experience, customer experience, and commerce to drive growth for blue-chip global clients.

What you will do

• Manage day-to-day community engagement across social platforms, handling both proactive and reactive interactions.
• Embody and maintain the brand's social voice and tone across all platforms and contexts.
• Monitor brand mentions and sentiment using social listening tools to surface insights for content and strategy.
• Identify and escalate potential crises or negative sentiment according to established risk management protocols.
• Identify opportunities to join trending conversations and cultural moments in an authentic way.
• Contribute to performance reporting by tracking engagement metrics and sentiment trends.

Requirements

• Experience in community management or social media engagement, ideally within an agency environment.
• Fluency in both French and English, spoken and written.
• Proven ability to write compelling, on-brand social copy across multiple platforms.
• Proficiency with social listening tools such as Sprinklr, Brandwatch, or similar.
• Experience managing community engagement for well-known brands.
• Must be based in Montreal or Toronto, Canada.

Nice to have

• Experience working with automotive clients.
• University degree.

Culture & Benefits

• Hybrid work model fostering creativity and collaboration through regular in-office presence.
• Opportunity to work within a massive global network of 26,000 talented professionals.
• Collaborative environment with opportunities to upskill alongside a team of specialists.
• Inclusive culture committed to equal opportunity and professional progression.