Technical Account Manager (Networking)

TL;DR

Technical Account Manager (Networking): Serving as the primary technical advocate for strategic enterprise customers and partners with an accent on cloud connectivity, SD-WAN, and complex network architecture. Focus on guiding deployments, optimizing performance, and driving partner enablement strategies to ensure long-term account success.

Location: Must be based in Germany

Company

hirify.global is a global leader in Network as a Service (NaaS), providing scalable, on-demand cloud connectivity solutions.

What you will do

• Act as the primary technical advocate for strategic enterprise customers and partners.
• Guide customers through complex deployments, performance optimization, and architectural evolution.
• Deliver regular technical health checks, roadmap sessions, and executive business reviews.
• Identify and engage with high-potential System Integrators and Value-Added Resellers.
• Develop enablement plans and technical content for partner sales and solution architects.
• Collaborate with internal product, support, and engineering teams to ensure account health and growth.

Requirements

• Must be based in Germany
• 5+ years in a customer-facing technical role such as TAM, Solutions Architect, or Pre/Post Sales Engineer.
• Deep understanding of enterprise networking, cloud connectivity, SD-WAN, and Layer 2/Layer 3 architectures.
• Experience designing or deploying cloud/virtualization networking solutions in enterprise environments.
• Strong presentation skills and ability to lead technical deep dives with executive stakeholders.
• Experience supporting indirect partner ecosystems like SIs, VARs, or MSPs.

Nice to have

• Hands-on experience with IaC practices, Terraform, and API integrations.
• Familiarity with Lv1-3 support desk processes and managed service environments.

Culture & Benefits

• Remote-first culture with access to coworking spaces.
• Generous leave plans including 4 weeks of annual leave, parental leave, and birthday leave.
• Wellness allowance and comprehensive learning support with paid study leave.
• Recognition programs including Legend and Kudos awards.
• Inclusive team environment working alongside industry experts.