Senior Product Designer (Fintech)

TL;DR

Senior Product Designer (Fintech): Designing end-to-end dispute experiences for banking services with an accent on service design and systems thinking. Focus on simplifying regulatory and operational complexity into intuitive, trustworthy user journeys for customers and investigators.

Location: Remote within the United States or Canada, or onsite in San Francisco, New York, or Portland

Salary: $157,400–$196,700 USD (US) / $148,700–$185,900 CAD (Canada)

Company

hirify.global is a fintech company providing banking services and financial tools for businesses.

What you will do

• Own the end-to-end design of dispute experiences across business and personal banking.
• Create cohesive journeys spanning customer experiences, investigator tooling, and operational systems.
• Transform regulatory, operational, and technical complexity into intuitive and trustworthy workflows.
• Balance customer needs, business requirements, and compliance obligations in a high-stakes environment.
• Partner with Product, Engineering, Operations, and Compliance to shape strategic thinking.
• Apply research and first-principles thinking to ground design decisions.

Requirements

• 4+ years of product design experience with ownership of complex end-to-end projects.
• Must be based in the United States or Canada.
• Experience designing sophisticated workflows, systems, or service experiences.
• Exceptional interaction and visual design craft.
• Experience designing both customer-facing interfaces and internal tooling.
• Ability to navigate ambiguity and influence cross-functional teams.

Nice to have

• Experience designing emotionally charged customer journeys.
• Expertise in service design, journey mapping, or service blueprinting.
• Experience simplifying operationally complex systems without sacrificing quality.

Culture & Benefits

• Competitive base salary and equity (stock options/RSUs).
• Comprehensive rewards package updated via industry compensation data.
• Inclusive work environment committed to diversity and equal opportunity.
• Focus on trust, clarity, and human-centric design.