Technical Account Manager (GCP)

TL;DR

Technical Account Manager (GCP): Managing strategic enterprise relationships and driving product adoption for the Rabbit cloud cost optimization platform with an accent on GCP and BigQuery technical expertise. Focus on translating complex business requirements into product features, managing renewals, and ensuring seamless support for global clients across US time zones.

Location: Must be based in Budapest, Hungary (Hybrid role).

Company

hirify.global is a Google Cloud Partner specihirify.globaling in infrastructure, data analytics, and machine learning, known for building human-centered solutions and the Rabbit cloud cost optimization tool.

What you will do

• Serve as the primary relationship manager for large global enterprise clients to ensure satisfaction and retention.
• Identify and close upsell opportunities by demonstrating new features and use cases.
• Act as a technical subject matter expert for GCP and BigQuery to help clients optimize their data infrastructure.
• Translate complex client requests into actionable product features and collaborate with engineering teams.
• Oversee support tickets and coordinate with technical teams to resolve critical issues.
• Conduct regular business reviews and strategy sessions, requiring shifted working hours to align with US time zones.

Requirements

• 5+ years of experience in Technical Account Management, Sales Engineering, or Technical Customer Success.
• Deep, hands-on technical experience with Google Cloud Platform (GCP) and BigQuery.
• Proven track record of managing enterprise retention, renewals, and upsell opportunities.
• Exceptional communication skills for articulating technical concepts to both technical and non-technical stakeholders.
• Willingness to work shifted hours to support US-based clients.
• Ability to quickly master the Rabbit product suite and underlying architecture.

Culture & Benefits

• Support for physical and mental health, including green commuting and remote work initiatives.
• Continuous training with yearly allocated learning hours, including language learning (English and German).
• Active social community with team building events, company breakfasts, and professional meetups.
• International environment with a focus on high-impact, complex technical problem solving.