Associate III, Marketing (Backend)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Associate III, Marketing (Backend): Managing system operations and marketing platform workflows to ensure accurate invoicing and campaign execution with an accent on Podio system maintenance and helpdesk case resolution. Focus on coordinating contract-related concerns and collaborating with cross-functional teams to meet marketing support SLAs.
Location: Taguig City, Philippines (Hybrid: 10 days per month in-office required)
Company
is a leading global technology company that plays a vital role in the worldwide IT sales channel, connecting manufacturers and cloud providers with business-to-business technology experts.
What you will do
- Manage and maintain the marketing platform and Podio system operations.
- Handle WBS and SO management to ensure timely invoicing of marketing activities.
- Resolve and close marketing-related helpdesk cases within required SLAs.
- Coordinate contract-related concerns and secure necessary internal and external documentation.
- Collaborate with Agency account teams, client services, and program managers to ensure successful campaign execution.
- Provide proactive solutions for issues and inquiries related to marketing functions and platform usage.
Requirements
- Experience in marketing operations or system administration.
- Proficiency in managing marketing platforms and helpdesk ticketing systems.
- Strong understanding of invoicing processes and contract management.
- Ability to work a night shift schedule.
- Must be based in or able to commute to Taguig City, Philippines.
Culture & Benefits
- Opportunity to work with a global leader in the IT ecosystem.
- Collaborative environment focused on driving technology solutions.
- Professional growth and career development opportunities within a large-scale organization.
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