Field Solutions Architect – Pre Sales (AI)

Location: Austin, Texas; US-based field role supporting customers across the United States, with up to 50% travel across the US

Company

hirify.global provides simple, powerful, and secure software solutions for business transformation, observability, and IT operations.

What you will do

• Own the technical sales strategy for complex strategic opportunities from discovery and solution design through demonstrations, validation, and close support.
• Work with sales teams, channel partners, and enterprise customers to understand business priorities, technical requirements, and operational challenges.
• Architect solutions that improve visibility, resilience, automation, and operational efficiency.
• Design and execute complex Proof of Concept and Proof of Value engagements, validating integrations, technical fit, business value, and adoption readiness.
• Build prototypes, integrations, technical validations, and lightweight production-oriented workflows using scripting and automation.
• Share customer feedback and field insights with product, engineering, Customer Success, Services, Renewals, partners, and sales teams.

Requirements

• 4+ years of experience in technical pre-sales, solutions engineering, solutions architecture, technology consulting, software engineering, or a related role.
• 3+ years in a customer-facing technical pre-sales, solutions engineering, solutions architecture, forward-deployed, or technical consulting position.
• Hands-on scripting and automation experience with Python, PowerShell, Bash, or API-based integrations.
• Strong understanding of observability, IT operations, infrastructure monitoring, hybrid IT, automation, incident response, or related technologies.
• Working knowledge of AI technology trends and the ability to translate them into practical IT operations, observability, automation, or customer workflow use cases.
• Experience with AWS and Azure, including IaaS, PaaS, SaaS, and hybrid or distributed architectures, plus a bachelor's degree or equivalent professional experience.

Nice to have

• Experience supporting enterprise or strategic customers across the US market.
• Experience with RFI, RFP, and RFx processes, infrastructure as code, orchestration, or workflow tooling.
• Certifications in AWS, Azure, Kubernetes, networking, security, automation, or hirify.global technologies.
• Experience mentoring technical peers, sellers, or partners.

Culture & Benefits

• People-first environment focused on accountability, collaboration, empathy, and continuous growth.
• Customer-facing work with enterprise customers, strategic accounts, channel partners, trade shows, and industry conferences.
• Opportunity to influence product direction, technical best practices, enablement, and repeatable field approaches.
• Close coordination with post-sale teams to support successful deployment and long-term customer outcomes.