Call Scheduler (SaaS)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Call Scheduler (SaaS): Engaging with existing customers to drive platform adoption and booking free training sessions with an accent on outbound communication and relationship building. Focus on maximizing customer value and coordinating with the Customer Success team.
Location: Remote (Any location). Required working hours: 9 AM – 6 PM Central Time (CST)
Company
A B2B SaaS platform providing workforce management tools for frontline businesses such as restaurants, retail chains, and cleaning companies.
What you will do
- Perform outbound follow-up calls to active customers to offer free training sessions.
- Maintain accurate daily reports on calls made, meetings booked, and lead qualification.
- Collaborate with the Customer Success team to ensure smooth handoffs and escalations.
- Act as a guide to help customers maximize the value of the Connecteam platform in their daily operations.
Requirements
- Spotless/fluent English proficiency — non-negotiable
- Strict adherence to working hours: 9 AM – 6 PM Central Time (CST)
- Strong willingness to manage a high volume of outbound calls daily.
- Confident, positive, and customer-oriented communication style.
- Ability to clearly explain technical concepts to non-technical users.
- High level of discipline and organizational skills.
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