Senior HR Operations Specialist

TL;DR

Senior HR Operations Specialist (HR Ops/HRIS): Own governance and standardization of core HR administrative processes across the employee lifecycle with an accent on HRIS system integrity, data quality, workflow automation, and audit readiness. Focus on resolving complex employee queries, ensuring process compliance, and building scalable documentation and self-service resources to support efficient People operations.

Location: Madrid

Company

hirify.global is a tech platform for culture and live entertainment, using proprietary technology and data to help people discover experiences and help event creators scale.

What you will do

• Manage end-to-end employee lifecycle operations, including onboarding and offboarding, optimizing workflows and ensuring stakeholders meet timelines and quality standards.
• Design and implement automated, scalable HR workflows and maintain lifecycle materials (guides, checklists, templates, communications) for new joiners, managers, and People stakeholders.
• Own HRIS system integrity: ensure data accuracy and structural integrity, and collaborate on automation opportunities and new functional modules.
• Handle employee requests via Jira within SLAs, analyze ticket trends to identify systemic gaps, and implement proactive improvements to reduce manual workload.
• Act as the escalation point for complex or sensitive HR queries, ensuring policy-aligned, consistent resolutions and monitoring response quality and efficiency.
• Build HR Ops documentation and run automated internal data audits to maintain continuous audit readiness and compliance.

Requirements

• Experience owning HR operations processes across the employee lifecycle (onboarding, offboarding, and employee records management).
• Strong HRIS experience with a focus on data accuracy, system structure integrity, and governance.
• Proven ability to design and deploy workflow automation and scalable operational processes.
• Experience managing employee requests and operational compliance using Jira and SLA-based processes.
• Ability to handle complex or sensitive employee cases with policy alignment and consistency.
• Based in Madrid (hybrid work indicated).

Culture & Benefits

• Hybrid work with an office location in the heart of Madrid and possible travel across markets.
• Health insurance and additional benefits, including flexible remuneration with 100% tax exemption through Cobee.
• English lessons and Gympass.
• Opportunity to receive part of your salary in advance via Payflow.
• 40% discount on hirify.global events and experiences; free snacks, drinks, and fruit at the office.
• Young, international team and growth from day one.