Program Manager

TL;DR

Program Manager (Program Management): Consulting retail buying organizations on onboarding their trading partner community using best practices and real-time data and analysis with an accent on coordinating outreach messaging, escalation execution, and driving commitment and adoption. Focus on analyzing vendor community data to tailor and pivot strategies, aligning retailer outreach project teams, and developing training curriculum for sales staff.

Company

hirify.global provides cloud-based supply chain management solutions for retail trading partners.

What you will do

• Coordinate retailer outreach project execution, including messaging plan alignment, execution strategy, and escalation management.
• Set expectations and enforce best practices with retailers, clarifying how actions impact results.
• Analyze vendor community data and feedback to customize retailer strategies and pivot based on learnings.
• Act as a liaison between buying organizations and their trading partner community, representing vendor status and needs.
• Collaborate with internal account teams and leadership to ensure best-practice adherence and escalate when needed.
• Develop and execute training curriculum for sales staff to represent buying organizations’ goals and strategies during trading partner outreach.

Requirements

• Bachelor’s degree or equivalent combination of education and experience, plus 3–5 years of relevant experience managing projects.
• Ability to communicate effectively at an executive level with exceptional verbal and written communication skills.
• Strong project management and organizational skills with attention to detail; ability to manage multiple projects and deadlines simultaneously.
• Experience facilitating communications and resolving problems with both external and internal stakeholders.
• Proven track record of creating results, accountability for outcomes, and comfort operating in a fast-paced, dynamic environment.
• Ability to work independently and as part of an account team.

Culture & Benefits

• Hybrid work model with regular in-office presence required at the Minneapolis office.
• Country-specific comprehensive benefits package aligned with local laws and market practices.
• Annual salary range: $74,000–$90,000, based on experience, performance, skills, and location.

Hiring process

• Interviews focused on program/project management experience, customer-facing communication, and problem-resolution approach.
• Discussion of how experience aligns with driving results and adoption for external customer acquisition programs.

Location: US MN Minneapolis Office (Hybrid; regular in-office presence required)

Salary: $74,000- $90,000 annually