Applications Analyst (Fintech)

TL;DR

Applications Analyst (Fintech): Installing and maintaining the SmartPay and Ensenta electronic payment platforms with an accent on software installation and technical troubleshooting. Focus on executing high-volume maintenance requests and ensuring seamless platform functionality for financial institutions.

Location: Remote (United States, except California)

Salary: $38,650 - $48,450

Company

A technology company providing digital banking and payment solutions for community banks and credit unions.

What you will do

• Perform remote software installations for SmartPay and Ensenta platforms.
• Manage a high volume of installation and maintenance requests with precision.
• Troubleshoot application issues and escalate complex problems to appropriate resources.
• Ensure software applications are fully functional and meet performance standards.
• Execute repetitive technical tasks in a fast-paced environment.
• Support special projects with aggressive deadlines to meet business needs.

Requirements

• Minimum 18 months of experience in a financial institution, fintech, or technical helpdesk.
• Ability to work 8:00am - 5:00pm CST.
• Willingness to participate in an on-call rotation (1 week per month).
• Strong judgment in selecting methods for obtaining technical solutions.
• Professional attitude toward change and business needs.
• Must be based in the United States (excluding California).

Nice to have

• Associate’s or Bachelor’s degree.
• Understanding of the payments industry.

Culture & Benefits

• Comprehensive benefits supporting physical, mental, and financial health.
• Collaborative culture focused on purpose and excellence.
• Commitment to inclusion, sustainability, and community impact.
• Environment that encourages growth and professional development.