Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Driving expansion growth for marketing services within the existing customer base with an accent on relationship management, upselling, and full-cycle sales. Focus on identifying growth opportunities, managing a sales pipeline, and ensuring customer adoption of solutions to achieve revenue targets.

Location: Must be based in the US

Compensation: $90,000–$109,000 USD (OTE)

Company

hirify.global is a leading provider of vertical software and embedded payments technology dedicated to helping small and medium-sized businesses flourish.

What you will do

• Develop and maintain strong relationships with existing clients to understand their business goals.
• Drive activity within the current client base to generate opportunities and build a sales pipeline.
• Create and execute strategic reviews to identify and pursue marketing services upsell opportunities.
• Collaborate with Customer Success and SaaS Account Management teams to ensure successful solution adoption.
• Resolve customer issues and concerns in a timely and effective manner.
• Maintain accurate records of sales activities and opportunities in the CRM system.

Requirements

• Must be based in the US
• 3+ years of experience in software sales, preferably within SMB and mid-market segments.
• Background in the sale of SEO, digital ads, and website services.
• Proficiency in CRM and Telephony solutions such as Salesforce, Salesloft, or HubSpot.
• Strong understanding of sales processes, upselling, and cross-selling techniques.
• Excellent verbal and written communication skills with persuasive presentation abilities.

Culture & Benefits

• Inclusive workplace that values diversity of thought and experience.
• Opportunity to work in a fast-growing organization with over 1,900 employees.
• Focus on professional growth, excellence, and client success.
• Equal Opportunity/Affirmative Action employer.