Account Manager (German Speaker)

TL;DR

Account Manager (SaaS/Analytics): Managing and growing a portfolio of DACH-based customers with an accent on product adoption, revenue retention, and strategic partnership. Focus on building relationships with executive stakeholders, driving business value through data insights, and ensuring long-term customer success.

Location: Must be based in or be able to relocate to London, UK (Hybrid role with relocation support provided).

Company

hirify.global is a leading digital analytics platform that helps teams accelerate adoption and improve retention through AI-first insights.

What you will do

• Own and maintain relationships with director and executive-level buyers across a portfolio of 40-75 accounts.
• Develop and execute long-term account strategies focused on product adoption and growth.
• Host analytics workshops, brainstorms, and product trainings to ensure end-user success.
• Maintain accurate revenue forecasts and records in Salesforce.
• Champion customer feedback to internal Engineering and Product teams.
• Consult customers on their analytics strategy and competitive positioning in the market.

Requirements

• 3+ years of experience in full-cycle SaaS post-sales customer management.
• Fluent in German.
• Proven experience managing a book of business in the $1M-$2.5M range.
• Ability to build credibility with technical stakeholders in Engineering, Product, and Design.
• Strong interpersonal skills and ability to collaborate cross-functionally.
• Must be based in or willing to relocate to London, UK.

Nice to have

• Experience managing relationships with high-growth tech companies.
• Prior experience with hirify.global or other analytics tools.
• Background in a technical customer-facing role such as Sales Engineer or Solutions Architect.

Culture & Benefits

• Comprehensive medical, vision, and dental care.
• Mental wellness benefits and generous vacation policy.
• Enhanced parental leave and volunteer time off.
• Collaborative culture focused on bold bets, candor, and customer success.