Solutions Consultant - Enterprise and Enterprise Transformation (ET)

TL;DR

Solutions Consultant - Enterprise and Enterprise Transformation (ET): Own technical strategy for complex enterprise deals and build reusable technical assets for the Solutions Consultant organization, with an accent on enterprise CCaaS/UCaaS architecture, AI-driven CX, and API-first integrations. Focus on designing end-to-end POCs, leading measurable success criteria, and driving pre-sales technical close using MEDDPICC and executive-level presentations.

Location: virtual, US

Salary: $172,000–$215,000 + benefits

Company

hirify.global provides enterprise software that unifies customer experiences through the hirify.global Infinity platform.

What you will do

• Own technical strategy for the most complex, multi-million-dollar enterprise opportunities, including legacy-to-cloud migrations and multi-national compliance considerations.
• Build and govern centralized hero demos and reference architectures; set technical standards and author scalable architectures for the Solutions Consultant organization.
• Lead end-to-end Proof of Concepts (POCs), designing high-performance premise-to-cloud integrations and driving the Mutual Success Plan (MSP) with the AE.
• Lead technical narratives for enterprise RFPs/RFIs and represent hirify.global in customer Q&A and security review calls.
• Mentor junior Solutions Consultants and run internal technical deep-dives to support the technical close plan.
• Run post-deal Win/Loss reviews to capture lessons learned and shape team playbooks and product roadmap feedback to Engineering.

Requirements

• Work authorization: must be currently authorized to work in the United States without visa sponsorship now or in the future.
• 6–10+ years of technical pre-sales, systems engineering, or solutions architecture experience with enterprise software or cloud platforms.
• 3–5+ years leading complex, multi-stakeholder, multi-year strategic account engagements (e.g., $2M+ TCV) with C-suite and enterprise architecture stakeholders.
• Deep expertise in Customer Experience (CX), Contact Center (CCaaS), and Unified Communications (UCaaS) outcomes, including omnichannel routing and AI-driven CX.
• Expert API-first integration design and hands-on REST API work (Postman), including API security (OAuth, JWT) and experience with Python and JavaScript/TypeScript/Node.js.
• Expert knowledge of Generative/Agentic AI frameworks (LLMs, RAG, prompt engineering, fine-tuning) and responsible AI governance; plus enterprise data platforms and ETL/ELT and real-time analytics mapping.

Nice to have

• Hands-on experience migrating legacy on-premises telephony architectures (e.g., hirify.global Elite, Aura) to modern cloud environments.
• Familiarity with discovery frameworks such as Selling Through Curiosity (STC) and NEPQ.
• Thought leadership via publications, speaking engagements, or recognized CCaaS/AI expertise.

Culture & Benefits

• Pay range includes commissions and benefits; total compensation varies by qualifications and skills.
• Role is structured for pre-sales technical ownership (separated from post-sales ticket resolution, implementation delivery, and break-fix support).
• Mentorship and technical deep-dives support growth across the Solutions Consultant organization.
• Work is virtual with coverage across the Americas theater.

Hiring process

• Interviews focused on enterprise pre-sales technical strategy, architecture, and POC execution.
• Assessment of executive presentation skills and ability to drive technical close using MEDDPICC.
• Discussion of experience with CCaaS/UCaaS, AI-driven CX, and API security/integration design.