Logistics Service Coordinator (Ocean Import)

TL;DR

Logistics Service Coordinator (Ocean Import): Managing and executing end-to-end ocean import shipments with an accent on order processing, documentation accuracy, and customer communication. Focus on operational troubleshooting, coordinating with subcontractors, and ensuring compliance with customer-specific KPIs and reporting requirements.

Company

hirify.global is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions, serving over 5,000 customers across various industrial verticals.

What you will do

• Manage the full lifecycle of ocean import order processing and transportation bookings.
• Coordinate and track shipments, ensuring timely updates to internal and external stakeholders.
• Handle administrative tasks including invoicing and documentation management.
• Perform operational troubleshooting to resolve shipment issues and delays.
• Report non-conformances in accordance with established KPIs.
• Collaborate with approved subcontractors to ensure service delivery within agreed rates.

Requirements

• Proven experience in logistics, specifically within ocean import operations.
• Strong organizational skills with the ability to manage multiple shipments simultaneously.
• Proficiency in operational troubleshooting and documentation management.
• Excellent communication skills for internal and external customer reporting.
• Ability to work effectively with subcontractors and maintain service standards.

Culture & Benefits

• Opportunity to work within a leading global logistics organization.
• Dynamic career paths with clear opportunities for professional growth.
• Collaborative team environment that values diversity and community.
• Exposure to diverse industry verticals including pharmaceuticals, retail, and industrial sectors.