International Distributor Operations Specialist (MedTech)

Location: Hybrid role based in Weert, the Netherlands; on-site 2–3 days per week. The role may also involve international travel of up to 25%.

Company

hirify.global develops and manufactures diabetes technology, including the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology.

What you will do

• Coordinate distributor purchase orders from receipt through order entry, release, shipment, and completion.
• Review orders for accuracy, pricing, product availability, allocation requirements, requested delivery dates, and forecast alignment.
• Monitor open orders and resolve delays, shortages, holds, pricing discrepancies, cancellations, partial fulfillment, and split shipments.
• Coordinate with Supply Chain, the European Distribution Center, fulfillment teams, Finance, Regulatory Affairs, and other stakeholders.
• Act as the operational contact for assigned distributors, providing updates on order status, availability, shipment timing, delays, and allocation constraints.
• Maintain allocation trackers, documentation, price lists, and order data; prepare fulfillment reporting and support root-cause analysis and continuous improvements.

Requirements

• Bachelor’s degree or an equivalent combination of education and relevant professional experience.
• At least three years of experience in operations, supply chain, sales support, or a related environment.
• Hands-on experience with order processing and forecasting or demand planning.
• Proficiency with Microsoft Office and Microsoft Teams, plus working knowledge of CRM, Salesforce, ERP, Microsoft Dynamics, and other order management systems.
• Strong spoken and written English, with clear communication, presentation, and interpersonal skills.
• Ability to work accurately, use initiative, manage multiple priorities, and respond calmly and confidently to changing situations.
• Experience working effectively across cultures and communicating with customers by phone and in writing.
• Experience training customers at different organizational levels.
• Fluency in English and any additional European languages.

Culture & Benefits

• High-tech MedTech environment with meaningful work supporting people living with diabetes.
• Excellent working conditions, autonomy, motivated colleagues, and stimulating work in an innovative field.
• Collaboration with international teams and opportunities to build trusted distributor relationships.
• Inclusive workplace focused on well-being, growth, achievement, fun, and camaraderie.
• Equal employment opportunities and consideration based on individual merit.