Head of Learning & Development (TravelTech)

TL;DR

Head of Learning & Development (People/L&D): Defining and leading the organizational learning strategy to align capability-building with business priorities with an accent on leadership development and AI adoption. Focus on designing scalable learning frameworks, evolving the learning ecosystem, and strengthening manager effectiveness.

Location: Hybrid (London) — minimum 60% office attendance required over a 12-week period

Salary: £100k – £110k

Company

Europe’s number 1 downloaded rail app, enabling millions of travellers to find and book the best value tickets across carriers, fares, and journey options.

What you will do

• Define and lead the L&D strategy and roadmap aligned with business priorities and future workforce needs.
• Partner with People Partners and business leaders to identify capability gaps and design targeted learning solutions.
• Shape learning strategies to support AI adoption and evolving ways of working.
• Design and embed interventions to strengthen leadership capability and manager effectiveness.
• Own and evolve the learning ecosystem, including platforms, tools, and core learning journeys.
• Lead, coach, and develop a high-performing L&D team.

Requirements

• Significant experience in L&D, learning strategy, and organizational capability building.
• Proven experience at Senior Manager, Principal, or Head of L&D leadership level.
• Track record of designing scalable learning frameworks that deliver measurable business outcomes.
• Expertise in leadership and manager development to improve organizational culture.
• Proficiency in modern learning methodologies and learning technologies.
• Must be based in or be able to commute to the London office for hybrid work.

Nice to have

• Experience supporting organizational transformation or digital adoption.
• Exposure to AI-enabled ways of working.

Culture & Benefits

• Private healthcare and dental insurance.
• 28-day Work from Abroad policy.
• 2-for-1 share purchase plans and an EV Scheme.
• Personal learning budgets and regular learning days.
• Extra festive time off and family-friendly benefits.