Professional Customer Service (German)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Professional Customer Service (German): Managing orders, handling complaints, and coordinating with German-speaking customers and colleagues within the ceramics industry with an accent on back-office administration and order management. Focus on ensuring accurate price quotations, efficient order processing, and maintaining high customer satisfaction through written and verbal communication.
Location: Hybrid (Hódmezővásárhely, Hungary)
Company
One of the largest ceramics manufacturing groups in Europe.
What you will do
- Record and modify customer orders.
- Handle customer complaints and provide effective resolutions.
- Manage written correspondence and communication with customers.
- Coordinate verbally and in writing with German-speaking colleagues.
- Prepare and amend price quotations.
Requirements
- Strong German language skills.
- Ability to work independently, accurately, and reliably.
- Resilience and critical thinking.
- Basic computer literacy.
- Openness to learning new IT solutions (S/4HANA, AI).
Nice to have
- English or other foreign language skills.
- Experience using SAP at a user level.
Culture & Benefits
- Competitive compensation package including a 13th-month salary.
- Ongoing mentoring during and after the probationary period.
- Flexible work arrangement with home office and office work in weekly shifts.
- Free shuttle service from Szeged and travel support.
- Language training and professional development opportunities.
- Comprehensive perks including free medical care, on-site canteen (meal support), and sports facilities.
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