обновлено 3 дня назад
Support Associate (English speaking)
467 000HUF
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Support Associate (English speaking) (Customer Support): Supporting customers, courier partners, and venues across multiple countries through live chat and phone from Wolt’s Budapest office, with an accent on clear communication and efficient delivery operations. Focus on handling support interactions across morning, night, and weekend shifts in a 24/7 operation while collaborating with support and other Wolt teams.
Location: Onsite at the office in Budapest, 2nd district, Hungary
Salary: 467,000 HUF gross per month for a 40-hour full-time position, plus shift allowance. Student base hourly rate: 2,150 HUF.
Company
is a technology and delivery company operating across more than 500 cities in 30 countries.
What you will do
- Assist customers, courier partners, and venues across multiple countries via live chat and phone.
- Help ensure smooth and efficient delivery operations.
- Collaborate with the Support team and other teams to improve service quality.
Requirements
- Professional working proficiency in English, both written and spoken.
- Existing availability and the right to work in Hungary.
- Availability for at least 30 hours per week across morning, night, and weekend shifts.
- Clear, warm communication and a customer-first mindset.
- Ability to learn quickly, multitask, and work in a fast-paced environment.
- Previous customer service experience is not required; training is provided.
Culture & Benefits
- Full-time and part-time opportunities are available; students are welcome to apply.
- Medical insurance and sports discounts for full-time employees.
- credits cashback benefit.
- Access to -wide training programs.
- Fruits, snacks, and drinks at the office.
- Friendly, growth-oriented working environment.
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