IT Coordinator (Animation & VFX)

TL;DR

IT Coordinator (Animation & VFX): Supporting internal technical operations and coordinating day-to-day IT activities for artists and production teams, with an accent on managing the ticketing system and timely issue resolution. Focus on organizing internal IT projects and improving IT documentation.

Location: Hybrid work in Budapest, Hungary

Company

hirify.global is a studio specialized in high-end animation and visual effects, creating 3D animated films for world-renowned brands.

What you will do

• Manage and monitor the ticketing system, prioritizing incoming requests and incidents.
• Coordinate day-to-day IT operations and ensure timely issue resolution.
• Act as the first point of contact for internal users, providing assistance and guidance.
• Communicate and align with other divisions and external partners on IT-related matters.
• Organize and oversee internal IT projects from planning to completion.
• Maintain IT documentation and propose process improvements.

Requirements

• Degree or relevant experience in IT or a related field.
• At least 2-3 years of experience in IT support, coordination, or helpdesk.
• Strong English and Hungarian communication skills, both spoken and written.
• Excellent organizational and prioritization skills.
• Strong problem-solving abilities and a proactive attitude.
• Confident user of Windows and ticketing systems.

Nice to have

• Experience in internal IT support or project coordination.
• Familiarity with ITIL or basic project management principles.
• Knowledge of Windows Environment, Active Directory, or basic networking concepts.

Culture & Benefits

• Gain experience in the world of CGI and related support technologies.
• Work in a stable, internationally recognized studio environment.
• Friendly, professional team with exciting and diverse projects.
• Hybrid work model.
• Opportunities for professional growth.