Travel Claim Examiner And Customer Service Representative

TL;DR

Travel Claim Examiner and Customer Service Representative (Insurance): Serving as the first point of contact for reporting claims and initiating the claims process with an accent on delivering white-glove service to claimants. Focus on assessing coverage eligibility, processing claims independently, and maintaining HIPAA compliance in a fast-paced environment.

Location: Must be based in the United States (Remote).

Salary: $16.00–$21.00 per hour.

Company

hirify.global is a global insurance distribution platform specializing in wholesale brokerage, program administration, and specialty insurance solutions.

What you will do

• Serve as the primary point of contact for reporting claims and initiating the claims process.
• Independently process travel claims in accordance with established policies and benefit plans.
• Handle incoming and outgoing calls with claimants and suppliers in a professional manner.
• Analyze and interpret technical procedures, benefit plans, and insurance regulations.
• Ensure all activities maintain strict HIPAA compliance.
• Meet established performance standards for both claim processing quality and quantity.

Requirements

• Must be based in the United States.
• Effective time management and independent problem-solving skills.
• Excellent verbal and written communication skills.
• Intermediate proficiency in Microsoft Office programs.
• Ability to work effectively in a fast-paced, team-based environment.

Culture & Benefits

• Opportunity to work within a large, global insurance distribution platform.
• Commitment to an equal opportunity workplace.
• Professional environment focused on operational excellence and niche insurance solutions.