Revenue Operations System Analyst (SaaS)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Revenue Operations System Analyst (SaaS): Implementing and optimizing the revenue tech stack to improve GTM efficiency with an accent on CRM workflow design and cross-system integrations. Focus on architecting automated lead routing, ensuring data governance, and managing interoperability between tools like Salesforce, Gong, and Clari.
Location: Remote (Must be based in Costa Rica). Must be prepared to work within Eastern Standard Time (EST) business hours.
Salary: 12,525,000 – 16,407,000 CRC
Company
is a market leader in Sales Performance Management (SPM), providing SaaS solutions that empower revenue leaders to optimize go-to-market strategies.
What you will do
- Manage and optimize the RevTech stack, including tools like Gong, Clari, and ZoomInfo/Ringlead.
- Collaborate with Salesforce admins to improve CRM data hygiene and workflow efficiency.
- Architect and maintain automated lead routing and enrichment processes to accelerate follow-ups.
- Develop and enforce data governance and deduplication strategies across the GTM stack.
- Manage vendor relationships, including renewals and tool troubleshooting.
- Educate GTM teams on new tool features and optimized workflows.
Requirements
- 5-8 years of experience in a similar Revenue Operations or System Analyst role.
- 3+ years of hands-on Salesforce administration (objects, flows, permissioning).
- 2+ years of experience building cross-system integrations and API-based data mapping.
- Proven expertise in RevTech administration (conversational intelligence, revenue forecasting, ABM).
- Must be based in Costa Rica.
- Ability to align working hours with Eastern Standard Time (EST).
Culture & Benefits
- Comprehensive medical, dental, and vision coverage tailored to local needs.
- Paid Time Off (PTO) and public holidays.
- Dedicated learning days (Ignite Days) and tuition assistance for professional growth.
- Dedicated volunteer days to support the community.
- Results-driven remote work culture focusing on performance and autonomy.
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