Senior Business Systems Analyst (SaaS)

TL;DR

Senior Business Systems Analyst (SaaS): Managing and rationalizing the enterprise application portfolio to bridge the gap between business needs and technological solutions with an accent on vendor lifecycle governance and capability mapping. Focus on driving software rationalization, technical vetting of new applications, and ensuring scalable application operations.

Location: Remote (US)

Company

Leading AI-powered customer engagement platform helping brands create individualized experiences at scale.

What you will do

• Manage and rationalize the company application portfolio to improve IT visibility.
• Oversee the technical vetting process for all incoming applications to ensure strategic alignment.
• Collaborate with business unit technology leaders to develop capability mapping.
• Support vendor renewal and new vendor processes from initial selection to contract approval.
• Evaluate business processes through a data-driven lens to ensure lean and scalable operations.

Requirements

• 3–5 years of progressive experience in enterprise application portfolio management in a SaaS-heavy environment.
• Expertise in vendor lifecycle governance, including seamless onboarding and decommissioning.
• Proven ability to drive software rationalization and capability mapping efforts.
• Demonstrated ability to work cross-functionally in a fast-moving, growing environment.
• Must be based in the US

Culture & Benefits

• Culture based on core values: Be an Owner, Growth Mindset, Run as One, and Transparency.
• Recognized as one of Inc’s Best Workplaces and Fastest Growing Companies.
• Diverse and inclusive workplace with a global presence.
• Environment that fosters innovation, collaboration, and individual empowerment.