Solutions Consultant (AdTech)

Location: New York, United States; hybrid work with office attendance on Tuesdays, Wednesdays, and Thursdays

Base salary: $100,000–$140,000 per year

Company

hirify.global is a global advertising supply-side platform that helps media owners maximize the value of their content and supports a transparent programmatic advertising ecosystem.

What you will do

• Provide hands-on technical support to small and mid-size publishers, including account management, troubleshooting, and configuration changes.
• Assist with onboarding new publishers and optimize integrations through the publisher journey workflow.
• Manage client tasks and cases in Salesforce ticketing systems, documenting progress and maintaining up-to-date records.
• Use internal and external tools including the Index UI support portal, Confluence, Looker, and other systems required for troubleshooting.
• Communicate with clients by email, Salesforce tickets, and video calls, and provide technical input during Quarterly Business Reviews.
• Maintain product knowledge and contribute to internal documentation covering operational procedures, learnings, and best practices.

Requirements

• College degree in Computer Science, Engineering, or a related technical field.
• 3–6 years of experience in Ad Operations or a similar role.
• Experience with ad technology and operations, including ad tags, pixels, and HTTP verbs and cookies.
• Ability to read and write basic SQL queries and use basic JavaScript for troubleshooting or light coding.
• Familiarity with JSON, XML, CSV, and CSS.
• Ability to work in the New York office on Tuesdays, Wednesdays, and Thursdays.

Culture & Benefits

• Health, dental, and vision coverage for employees and dependents.
• Paid time off, health and personal obligation days, and flexible work schedules.
• Retirement matching, equity packages, and generous parental leave.
• Well-being allowance, fitness discounts, wellness activities, employee assistance, and mental health support.
• Volunteer time off, donation matching, town halls, and community-led events.
• Resources and programs supporting continuous learning in a diverse, equitable, and inclusive workplace.