Sales Manager

Location: Remote from Hungary, Croatia, Czechia, Estonia, Slovenia, or Moldova; working hours are 8:30 AM–5:00 PM EST.

Company

U.S.-based manufacturer and provider of premium custom glass solutions for residential, commercial, and institutional projects, with production facilities in the United States and Europe.

What you will do

• Own and optimize CRM and sales operations, including pipeline structure, lead lifecycle, data quality, SLAs, and inbound workflows.
• Lead, coach, mentor, and develop a sales team of 5 or more representatives, including performance reviews, goal setting, recruitment, and training.
• Manage high-volume inbound leads, optimizing response times, lead distribution, workload balance, conversion, and team performance.
• Set call quality and communication standards for U.S.-based clients, review calls, coach objection handling, analyze lost deals, and develop SMS and email support channels.
• Use conversion rate, close rate, average deal value, speed to lead, and revenue-per-representative metrics to improve sales performance.
• Identify problems and implement measurable improvements across sales processes, marketing collaboration, tools, and customer engagement.

Requirements

• 7–10 years of relevant sales experience with strong ownership of sales execution, targets, pipelines, and revenue growth.
• At least 2 years of experience managing and developing sales teams, including teams of 5 or more Sales Representatives.
• Hands-on experience with HubSpot or a similar CRM, including daily operations, reporting, and pipeline control.
• Experience managing inbound sales in B2C or other high-volume environments and using call-based sales models.
• Strong analytical skills and the ability to make data-driven decisions.
• Fluent English is required for working with U.S.-based clients.

Nice to have

• Experience scaling inbound sales teams.
• Success improving conversion rates.
• Familiarity with call tracking and call scoring tools.
• Experience in fast-growing or high-volume sales environments.

Culture & Benefits

• Full-time remote role with 8:30 AM–5:00 PM EST working hours.
• B2B contract.
• Fixed salary plus performance-based bonuses.
• Ownership of the sales function in a scaling U.S. business.
• Work with an international team and U.S. clients.