Lead File Handler (Legal)

TL;DR

Lead File Handler (Legal): Managing a caseload of industrial disease and NIHL claims for insurance clients with an accent on case strategy and regulatory compliance. Focus on mentoring junior colleagues, coordinating with Counsel, and optimizing claims lifecycles.

Location: Hybrid role based in Liverpool

Company

hirify.global is a leading provider of legal and claims solutions for the insurance sector, integrating proprietary AI technology to optimize the claims process.

What you will do

• Manage and take ownership of a caseload consisting of NIHL and other industrial disease claims.
• Define case strategies and maintain direct communication with clients to improve outcomes.
• Supervise, mentor, and manage the professional development of assistants.
• Coordinate with experts and attend conferences with Counsel and clients.
• Ensure strict adherence to court timetables, MI compliance, and SRA Standards & Regulations.

Requirements

• Strong technical proficiency in handling NIHL disease claims; experience in other disease matters is an advantage.
• Proven negotiation skills with excellent interpersonal and communication abilities.
• Ability to prioritize and organize work under pressure while maintaining high attention to detail.
• Proactive approach to team growth, knowledge sharing, and process improvement.
• Must be based in or able to work hybridly from Liverpool.

Culture & Benefits

• Comprehensive health cover including Bupa Private Medical Insurance and a Simply Health Care Cash Plan.
• Mental health and wellbeing support through WeCare, featuring 24/7 online GP access.
• Financial security with Death in Service, Critical Illness Cover, and Income Protection.
• 25 days of annual leave with the option to buy or sell 3 days.
• Corporate perks including Cycle to Work, Tech, and Gym Flex schemes.

Hiring process

• Initial application followed by a phone call and CV review.
• Two stages of interviews.
• Final offer and hiring.